PC Builder Game Addon: Understanding Refunds and Returns

As a PC builder, you want to ensure that your gaming experience is seamless and enjoyable. However, sometimes issues can arise, and you may need to return or replace your custom-built gaming PC. In this article, we'll outline our refund and return policy for custom PCs without Assurance, including any restocking fees, shipping costs, and manufacturer warranties.

Refund Policy

If you decide to return a custom PC without Assurance, you will be charged a 15% restocking fee. This fee ensures that even if your PC is damaged during shipping, we can still provide a full refund. To avoid this fee, consider adding the Refund Assurance option at checkout.

Shipping and Return Process

We cover all shipping costs for returns and replacements. Once you receive the replacement PC, you will need to send back the original unit. We will send the replacement PC first, ensuring that you have a working gaming setup as quickly as possible.

Warranty and Support

At LYTE PCs, our goal is to make buying and owning a PC as easy as possible. That's why we offer a 1-year full warranty on all our custom-built gaming PCs. This means that if your PC arrives with any issues or damage, we'll repair or replace the entire system at no cost to you.

Manufacturer Warranties

Many of the components in your custom-built gaming PC come with manufacturer warranties, which can cover defects for up to 3 years. For example, nearly all our power supplies include a 3-year warranty. On top of this, we'll also cover any defects during the first year of ownership.

At LYTE PCs, we're committed to providing you with an exceptional gaming experience. Our refund and return policy is designed to give you peace of mind, knowing that you can return or replace your custom-built gaming PC if needed. With our 1-year full warranty, manufacturer warranties, and safe delivery guarantee, you can trust that your investment is protected.

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